Privacy Policy

PRIVACY POLICY

ConcoursCoach.com is a brand or trading name of Chu Shin Ltd. It is committed to protecting your privacy. As required by the General Data Protection Regulations, we take every step to protect information about our clients.

By visiting the ConcoursCoach.com website, you consent to the collection and use of information by Chu Shin Ltd, as outlined below:

USE OF PERSONAL DATA

Where appropriate, we use your personal data:


• To provide goods and services to you or your organisation
• For basic profiling purposes


• To let you know about other goods and services in which you may be interested


• To inform you about changes and improvements to this website


• If you register or enrol you will receive e-mail communications alerting you to news and offers. You may choose not to receive these.

We will not give, sell, rent, or lease any personally identifiable information you choose to give us by visiting the site, to any other company.

We may use the information collected to notify you about changes to the ConcoursCoach.com website, or about new products and services we think you will find valuable. If you would like to opt out from receiving such information, please email us at neil[at]concourscoach.com

By giving us your personal data, you are consenting to its collection and use in line with this policy. This includes the use of cookies as explained below.

WHAT INFORMATION WE STORE

Name, Email, Title, Position, Company, Website, Address, Phone Number, Mobile Number, Financial Information.

DELIVERY, CANCELLATION AND REFUND

Once you have purchased a product or course, you will have access to it straight away, 24/7 365 days per year. If you are unhappy about your purchase, you have 30 days to notify us of this and we will refund your purchase.

SECURITY AND COOKIES

No data transmission over the Internet is guaranteed 100% secure, but we do take appropriate steps to protect the security of your personal data.

A cookie is a small piece of data that is sent from our web server to your browser which is stored on your hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites and will not damage your system.

You can reset your browser to refuse cookies or alert you when a cookie is being sent. If you choose not to accept cookies, some features of this site may not work as intended. We only use cookies for system administration and to give us information on the number of visitors to different parts of our website. We do not use them to identify you.

DATA COLLECTED

Your Internet Protocol (IP) address is logged to receive and send information from and to you over the Internet. You may be asked for certain personal data such as your name, address, and e-mail address when you register, join as a member, make an enquiry or order products and services from us.

HOW WE STORE YOUR INFORMATION

We store information within the following systems: Encrypted Microsoft Office Documents, G Suite, Highrise CMS, Ruzuku and Infusionsoft.  Secure user profiles are stored within the WordPress databases of ConcoursCoach.com.

All administration level users for ConcoursCoach.com were confirmed in April 2018. A maintenance contract is held with a third-party supplier to ensure that this website is continuously checked for security updates and software updated monthly.

HOW WE OBTAIN INFORMATION

We obtain the information by the following means: personal contact with you, email, web visitors, advertising, events, web registration, user profile registration and newsletter sign up forms on ConcoursCoach.com

HOW WE USE YOUR INFORMATION

We use your information to send you details of our products and services. We may contact you through the following methods: Email, Phone, PPC, Social Media and Post.

TRANSFER OF DATA

By the nature of the Internet, the personal data you supply through this website may be sent electronically to servers anywhere in the world. It may be used, stored, and processed anywhere in the world, including countries outside the European Economic Area. Bear in mind that many countries outside the EEA do not adequately protect your rights as a data subject.

LINKS

This site contains links to other websites. We are not responsible for the privacy practices of these and you should read their own privacy policies. The policy described here, applies only to personal data collected by Chu Shin Ltd and is not responsible for the content of other websites.

CHANGES TO THIS POLICY

We will publish any changes to this policy on our website to ensure you know how we use personal information.

IN THE EVENT OF A DATA BREACH

Should we discover a data breach we will contact the relevant people within 24 hours. A third-party supplier will be instructed to investigate the breach and the relevant authorities advised.

OUR COMPANY ADDRESS IS:

2 Martin House, 179-181 North End Road, London, W14 9NL, ENGLAND

Our phone number is +44797246660

We have three brands under which we collect information: ConcoursCoach.com, Make The Leap and Chu Shin Ltd which are all part of Chu Shin Ltd.

OUR COMPANY REGISTRATION:

Chu Shin Ltd is a company registered in England, Company Number: 08519874

FURTHER INFORMATION

Should you wish to access the information that you hold on you, please email Neil neil[at]concourcoach.com and we will provide a word document within 7 working days.

Should you wish us to delete your data from our systems, please email Neil neil[at]concourscoach.com and we will complete your request within 7 working days.

If you have any questions regarding our privacy policy, please email Neil neil[at]concourscoach.com or write to us at our registered office: Chu Shin Ltd, 2 Martin House, 179-181 North End Road, London, W14 9NL, ENGLAND

December 4th, 2023